WE HAVE IMPLEMENTED THE FOLLOWING POLICIES:

Updated June 2021

What Precautions have we taken against CORONA?

The Health of our employees and guest is our top priority. And therefore, we have taken various measures. For example, we have adjusted our hygiene regulations and we are extra alert to the health of our employees and guests. This also means we no longer shake hands at reception or at any other time. We also encourage our guests and employees to follow the RIVM guidelines (National Institute for Public Health & Environment). Furthermore, we have tightened up our cleaning protocol and all areas of the property including laundry are now cleaned by an approved external hygiene company.

What does this mean for you?

To make your stay as comfortable as possible, we ask you to fully comply with our rules during your stay with us. At all times in public spaces face masks must be worn. At check-in we ask one guest to approach the desk with all members iD cards, similarly at check-out, only one guest to help keep 1,5m distance. We ask guests to use the hand sanitizer supplied when entering the property and located throughout the building.

What does this mean for your stay in Boutique Suites?

Restaurants, museums and attractions can reopen and there is plenty to do during this time.

  • You can bike around the village, walk around the historic architecture or relax in the surroundings
  • Breakfast can be picked up at reception and taken back to your room or to-go. Our restaurant for breakfast will open from 1st July.
  • De Heerekamer restaurant and patio are open from 5th June for dining and drinks.
  • Shopping, food markets and public transport will remain open as usual and some restaurants have set up local produce outside their shop! Although wearing a facemask is mandatory.

 

Is Breakfast or Dinner served?

All restaurants and cafés are allowed to open again with restrictions. Our own restaurant De Heerekamer is also open. There are several grocery stores in the vicinity of the hotel and there are plenty of restaurants offering take-away services. We do have an extensive list of our favourites recommended local take-away and breakfast options. Please contact us before your stay to help arrange for your stay and make it as comfortable as possible.

How can I cancel my stay?

If you have booked a flexible rate, you can cancel your trip up to 48 hours before the day of arrival (local time). Please contact the provider with whom you booked. Did you book directly with our hotel? Please contact us directly via This email address is being protected from spambots. You need JavaScript enabled to view it. or +31 (0) 252-740040. For non-refundable rates, you will not get your money back if you cancel. In certain cases you can change your reservation or receive a voucher for the value of your stay and spend it on a reservation later in 2021. Please contact our reservations department by email: This email address is being protected from spambots. You need JavaScript enabled to view it..

We also recommend that you contact your travel insurance if you want to know whether they will reimburse this.

 

What measures have been taken by the Dutch government?

The government provides daily updates on the measures it is taking to combat the spread of the virus. We follow the website of the RIVM (National Institute for Public Health & Environment) to stay informed: For more information RIVM.

Should your question or query not be answered or you’re still unsure, please contact us and a member of our team will gladly assist you.

Locatie

Logo Boutique Suites Lisse - Boutique Hotel in Lisse

Contact

Boutique Suites Lisse

Westerdreef 49
2161EN Lisse
Nederland

Tel: +31 (0) 252-410076
lisse@boutique-suites.com
www.boutique-suites-lisse.nl
 
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